.
SHARESTAFF,
EARLS COURT,
LONDON, UK.
03/2003 - 12/2003
TEMPORARY WORKER
Executed any job required by the various corporate
Clients from cleaning to moving and packing items.
PUBLIX,
DEERWOOD VILLAGE
JACKSONVILLE, FL.
03/99 - 09/00
CASHIER/ASSOCIATE
Provided
services through the timely and accurate
processing
of customer transactions. Greeted
customers,
assisted them in unloading their carts,
scanned
merchandise, and used the cash register to
complete
transactions.
PRUDENTIAL HEALTH CARE,
PRUDENTIAL PLAZA,
JACKSONVILLE, FL.
07/98 - 11/98
OPERATIONS/SUPPORT ANALYST - CONTRACTOR
Designed, Implemented New Health Care Systems. Scheduled
Weekly, Monthly, Quarterly, Yearly Jobs. Standardize OS-JCL
Procs and Executable programs. FTP Production Data Files
and Health Care Financial figures to the Head Office.
Provided training to junior employees. Responded to
problems communicated via e-mail, telephone, beeper
generated by scheduled
jobs within the team’s
responsibilities. Problem logging, tracking and
escalation, incident reporting, and problem resolution.
MERRILL LYNCH,
DEERWOOD PARK,
JACKSONVILLE, FL.
03/98 - 07/98
COBOL/DB2 PROGRAMMER ANALYST III - CONTRACTOR
Reviewed, analyzed, and developed the Sharelots
Euro-Dollar Project utilizing Cobol II, DB2/SQL and
Endeavor.
AMERICAN EXPRESS,
WESTON ROAD
WESTON, FL.
06/97
- 03/98
SYSTEM/PROGRAMMER ANALYST III - CONTRACTOR
Designed Business System Report for Charge Card in the
Bank Conversion System (CCIB). Designed Business System
Report for Transaction Routing System (TRS). Reviewed,
analyzed, designed, and developed Charge Card in the
Bank Conversion System utilizing Cobol II, Changeman,
IMR, Jobtrac and Endeavor. Documented system development
and logic. Wrote user manual to describe operating
procedures. Responded to problems communicated via
telephone, beeper generated
by scheduled jobs within
the team’s responsibility. Problem logging, tracking
and escalation, incident reporting, and problem resolution.
COMPUTER MANAGEMENT SCIENCES INC,
BAYMEADOWS WAY,
JACKSONVILLE, FL.
02/97 - 05/97
COBOL/DB2 PROGRAMMER ANALYST III - CONTRACTOR
Reviewed, analyzed, designed and developed the NYNEX
Health Outsourcing System, utilizing Cobol II, DB2/SQL
and Endeavor. Documented program development and logic.
Wrote user manual to describe operating procedures.
Provided training and supervision to other team members.
AMERICAN TRANSTECH,
BAYMEADOWS WAY,
JACKSONVILLE, FL.
07/96 - 02/97
REQUIREMENTS ANALYST - CONTRACTOR
Conducted gap Analysis between Clients requirements
and systems requirements. Reviewed, analyzed, developed
and documented Teleflora business requirements. Assisted
the Teleflora Account Manager in the research and creation
of Periodic Market analysis reports. Reviewed, analyzed
and reengineered Telemarketing Scripts utilizing
Easytrieve and PL/1. Documented new scripts and GUI
changes.
GTE,
HIDDEN RIVER VALLEY
TAMPA, FL.
01/96 - 04/96
COBOL PROGRAMMER ANALYST III - CONTRACTOR
Conducted High Level Design Analysis on user
specifications.
Reviewed, analyzed, designed and
developed the National Order Customer Verification
Project (NOCV) utilizing Cobol II, IMS-DB and
Librarian. Standardized OS-JCL PROCS and Executable
programs.
BELLSOUTH DATA CENTER,
DATA DRIVE,
HOOVER, AL. 06/95
- 10/95
PROGRAMMER ANALYST II - CONTRACTOR
Reviewed, analyzed, and reengineered the Customer
Information Distribution (CID) System utilizing
Cobol II and Librarian.
New York City BOARD OF EDUCATION,
COURT STREET,
BROOKLYN, N.Y.
10/90 - 06/94
MODEL 204 JUNIOR SYSTEM ADMINISTRATOR - CONTRACTOR
SYSTEMS/PROGRAMMER ANALYST I - CONTRACTOR
Reviewed, analyzed, designed and developed the Automate
The School Project (ATS) utilizing Model 204, DB2/SQL
and VM/CMS. Documented project development and logic.
Wrote user manual to describe operating procedures. Built
and tested OS-JCL, PROCS and Executable programs.
Responded to problems communicated telephone call, beeper
generated by scheduled jobs within the team’s
responsibility. Problem logging, tracking and escalation,
incident reporting, and problem resolution.
TRAVELERS INSURANCE CO.,
TOWER SQUARE
HARTFORD, CT.
01/90 - 10/90
Reviewed, analyzed, and
reengineered the Lost Financial
Reporting System (LOFIR)
utilizing Cobol II,
Librarian and Panvalet.
Responded to problems
communicated telephone
call, beeper generated by
scheduled jobs within the
team’s responsibility.
Communicated with users, problem logging, tracking
and escalation, incident reporting, and problem
resolution.